Terms & Conditions

Booking

When booking for your first visit to RMUK please be aware that you will be asked to leave a small deposit to secure your appointments. 
 
If you are having any colour to either hair, eyelashes or eyebrows, you will need an allergy alert test. In some cases if you are short of time we may be able to send you a DIY kit in the post.
 
Arrival time: Being on time for your appointment is essential. In order to get the most out of your treatment please arrive 15 minutes prior to your appointment time to complete a consultation form and relax before your treatment. Arriving late will shorten treatment time as we will not delay our next guest. However your treatment will be charged at full price.
 

Cancellation Policy
 
We require a minimum of 24 hours’ notice to cancel your appointment. Larger services require 48 hours’ notice and day bookings require one week’s notice.
 
If you cancel your appointment without the required notice there will be a 50% charge applicable. 
 
If you do not arrive to your appointment there will be a 100% charge of the value of your appointment.

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