1.How do I contact rm-uk.com
Tel no: 0113 2436842

Address: 9-11 Eastgate, Leeds LS2 7LY

E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

2. How will my order be shipped? When should I expect to receive my order?
For Standard Delivery in the UK, please allow 5-7 working days. Delivery charges - UK delivery - £2.65 + 50p per item

3. How do I know when my order has been received?
Upon receipt of your order an email confirmation will be sent to the email address provided. Please keep this email, it contains your order reference number which you may need at a later date.

4. Can orders be delivered to a different address to my own?
Yes, we can deliver orders to an address other than the cardholders address.

5. Is there VAT charged online?
The VAT is calculated based upon the final shipping destination

6. How can I return or exchange an unwanted item?
If for any reason you are not completely satisfied with your purchase, please e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call Tel no: 01132436842. The item must be returned to us within 7 days, unused and in a perfect, resalable condition, with the original packaging. Exchange or refund will be at the manager’s discretion.
For hygiene reasons we cannot exchange or refund brushes, rollers and combs.

7. How do I pay for my goods?
We accept online payment in our secure Google checkout by all major credit cards.